InMotionHosting Review

It's the customer support, even when I got hung up from a dumb mistake on my part they were patient and helpful, until we got it solved. I never had to wait for help either..

La mejor relación precio-calidad me cambie de godaddy por el pesimo soporte que me brindaron, compre el VPS aquí y es increible pero al primer día de tenerlo activo tenia solucionado todo, me entendieron perfectamente lo que necesitaba y me dejaron mi aplicación funcionando. Definitivamente se lo recomiendo a todo el mundo.

The online customer service is great. The personalized online customer service is extremely helpful, especially in technically complicated situations. I wouldn't think of having another company host my sites. InmotionHosting.com has my business anytime!

First and foremost, InMotion's support is first class. Having used many hosting companies, no matter what you're working on, you're always going to run into issues. Being able to send out an email to support and a get a response, very often after a few minutes, is something else in the world of support. Always courteous, always ready to help. Superb package with all the features. I've never had the issue of some technical feature not being available as I've often seen with people reporting about other hosting companies, especially on a shared server - and I can be pretty demanding technically. All in all, excellent! Keep it up!

I have had a great experience with inmotionhosting. Although I have only contacted customer service a handful of times, they have always been very quick to respond. I recently used the chat function to upgrade to a higher level of service and found the reps to be very responsive. I have had only two trouble experiences with my site, one when it was compromised and one when email IMAP accounts were causing too much traffic. Both were handled quickly by inmotionhosting staff and my site was back up within minutes. On another occasion, the inmotionhosting servers were having problems and I appreciated the updates the company continued to post on its web site through a link on their home page. They made it easy to get the information I needed about the outage. This kind of transparency was very much appreciated.

I can't believe how fast I have been help. It is amazing. The "Other Hosting" took to long for tech support plus we had to change ftp sites passwords and notify our clients 3 time within 2 months. Totally unacceptable. I really like the cpanel screen. Everything at your finger tips. Keep up the good work.

Tech support has been very responsive! Moved away from Dreamhost and paid just a little more for a great VPS server that performs reliably and much faster. Haven't seen downtime.

For the price, the service, support and features that you get with the start-up package, you have all you need to begin your business in style. While the web hosting and features are overall excellent, what really makes the company stand out is the customer service. From billing- to technical-support, the company has done a great job of getting consistent, excellent service from its staff.

In have used several web hosting companies, and this one is outstanding in price, service, reliability and support. Help and support is available 24/7, no waiting! Tech help has always been clear, knowledgeable - they get you up and running in no time.

Two different support calls the same day. 1st one, the tech went to the extreme to resolve my problem. Great job.
The second call was just the opposite. The tech kept putting me on hold on every question and didn't get the problem solved.
I don't think they balance out but kudos to the 1st tech and maybe some additional training for the second.