1and1 Review

  • Location: Phoenix,Arizona,US
  • 3.35
    11 reviews

1and1 is one of world largest web host with over 12 million customers. Start from Europe in 1998, 1and1 expanded their business to US in 2003. They are famous for providing cheap web hosting service provider and domain registrar. Their hosting produce line covers shared web hosting, VPS Hosting, Cloud Hosting, and Dedicated server.

1and1 promote their product regularly in each month. And they guarantee 90 Days Money Back.

  • Editor Review

  • Customer Reviews(11)

1&1 Internet is one of world largest web host and a well-known web hosting organization. Established in 1988, 1&1 claim to be one of the largest hosting companies in the world today. It provides customers around the world with comprehensive and quality products, including the most reputable domain name registration and dedicated server, and web hosting, VPS hosting, MyWebsite tools, email & Office as well as eCommerce services. All of these best-priced products help people successfully online.

1&1 Internet Special Discount

1&1 offer its new customers very good discount every day. Now, people could subscribe to its hosting service up to 87% off, after which its entry level hosting is $0.99/mo only. There are three shared web hosting plans available, including Basic, Unlimited Plus, and Unlimited Pro. All the three plans are offered special discounts to help customers save money while experiencing excellent service. 

More discounts from 1&1, please check out below: 

  • 1&1 VPS hosting 50% off, at $4.99/mo;
  • 1&1 cloud hosting $50 starting credit;
  • 1&1 dedicated server 3 months free trial for specific plans;
  • .com domain at $0.99/year only;
  • Website builder starts at $0.99/mo;

Why Choose 1&1 Internet?

1&1 internet is a global leader in the web hosting industry and we will conclude some of the companies highlights below. No matter for convenient domain registration, basic shared web hosting packages or advanced virtual private server and powerful dedicated server, 1&1 ensures a complete level of solutions for customer every demand and budget.

Cheap 1&1 Shared hosting

Firstly, 1&1 shared hosting has 3 packages available, which can be running on both Linux and Windows operating systems. With it, customers can receive up to unlimited storage, websites, databases, email accounts, one free domain name with free privacy, SSH, SSI, PHP, Perl, Python, Ruby and etc.

  

Meanwhile, its hosting solution integrated into many other valuable features and provided for customers as totally free. For example, 1&1 content delivery network (CDN) for extra performance, 1&1 SiteLock and others. All of these can help customers build great websites easily and successfully.

The most important reason why we can regard 1&1 as a high price-valued hosting provider is for its super cheap hosting price. It charges at only 0.99/mo per month, and then renews at $7.99/mo regularly. Considering its rich features, it is still affordable for personal and business customers.

1&1 guarantees 30-Day Money Back to all of its customers to maintain 100% satisfaction. As the result, if customers are not fully happy with 1&1 hosting service, and cancel it no matter for any reason, they can do so within the first 30 days to get a full refund.

1&1 Cloud VPS Hosting

1&1 VPS hosting has five plans: Virtual Server Cloud S, Virtual Server Cloud M, Virtual Server Cloud L, Virtual Server Cloud XL, and Virtual Server XXL. Its VPS servers are available with both Linux and Windows operating platforms with Plesk control panel.

Here are details of 1&1 Virtual Server Cloud S:

  • 30GB SSD disk space, 512MB RAM, unlimited bandwidth, and 1 IP address
  • Latest Ubuntu, CentOS, Debian, Windows Server 2008 R2 and Windows Server 2012 R2 OS supported;
  • VMware virtulization and Plesk ONYX included;
  • Optional SSL certificate, and Snapshots backup
  • Full root/administrator access for comprehensive system control

What attracts customers most is also the high performance as a result of the latest Intel Xeon E5 processors and 100% SSD storage. 

Industry-Low 1&1 Dedicated Server

1&1 high-performance dedicated server is optimized for every need. The basic solution has 240GB hard-disk space, 8GB RAM, 100 Mbit for quick connection to the Internet, 8 Cores x 2.4 GHz speed, AMD or Intel and Software RAID 1, etc.

1&1 dedicated server service comes with multiple different plans, meeting customers’ standard, advanced and professional requirements respectively. All of the solutions contain solid features and at affordable prices. Its price only starts from $69.99/mo, and customers are allowed to configure and upgrade the server based on own needs.

1&1 Make Domain Registration Easy

As the leading provider of domain and transfer services, 1&1 has 12 million domian registrations worldwide. The company partnered with WebSite.ws, ICANN and more others to make domain registration and transfer simple and convenience, and help customers manage their web assets in a single, intuitive interface.

At 1&1, there are over 500 new top-level domains. After customers have chosen a name, they can use the check tool to see whether the domain name and the necessary extension are available. Once complete the information and order, customers are able to check their domains in 1&1 control panel immediately.

Of course, customers also have the option to register their domian privately. All 1&1 domains include:

  • Free private domain registration (n.us or .co and .ca are not available) that can help save almost $10/yr and also secure the domain at the same time
  • E-mail account with 2GB mailbox space
  • Starter Website Builder up to 5 Pages
  • 24×7 customer support service to help customers reach their online goal

The price of 1&1 domian registration normally starts from $14.99/yr. With its latest promotion, the price of .net only starts from $8.99/yr, .com, .info, .org starts from $0.99 for the first year.

For customers who already have a domain, but unsatisfied with their provider, 1&1 can transfer their domain quickly and easily and no additional fees included.

Besides, 1&1 also provides mobile access application, with which customers are able to manage existing domain names, view Whois information, register new domains and check the availability.

High Quality Performance

99.9% uptime guarantee will also show the confidence from 1&1 about its technology and the service.

1&1 US-based datacenter is located in Lenexa, KS, and it has 55,000 square feet and 5 server rooms offering space to nearly 40,000 servers. At the same time, the datacenter features with 300 gbit/s connectivity, redundant network & capacity adn capable of routing of thousands of Tbytes of traffic. In this situation, it has no any data jams. 1&1 technicians will also take care of the security aspects to deliver customers excellent hosting connectivity, security as well as performance.

Powered by green energy, 1&1 hosting is environmentally friendly. If customers sign up with 1&1 hosting, they can get 1&1 Downloadable Green Logo available in the control panel.

1&1 Customer Support

In terms of customer support factor, 1&1 customer support can be considered as good. Its email and phone call support methods are 24/7 available. If customers have any issue about its domain or hosting services, they can contact the support staff at any time. Besides, the online knowledge base is also free for customers to check out tutorials and solutions.

However, customer support are the shortness of 1&1. First, they do offer the most effective Live Chat support, which means you have to send email or make the call. Second, in our testing, if we send email to report the issues, it normally take up to 12 hours to receive a response. If you have anything urgent, this might kill you.

So, unless you have people (or yourself) know web server well, and could maintain the server by yourself or make the call to describe your problem clearly, otherwise 1&1 is not good choice.

The Drawbacks of 1&1 Internet

No live chat support

1&1 does not offer live chat which would be very beneficially but, however they support free phone support.

Long wait times

Several customers have complained of having to wait to long for the Tech Support to reply back.

IP address Limitation in Dedicated Server

The maximum dedicated IP addresses you can have per plan are only 8, and 1&1 only offer 1 free IP address for their dedicated hosting plans.

When to Consider 1&1 Internet

After reviewing all main factors of 1&1 service, we find that its provides comprehensive hosting types with feature-rich hosting packages. Its performance is reliable, fast and can maintain up to 99.9% uptime. The support is good. More importantly, its hosting charges at one of the cheapest prices in the market. For both individuals or businesses, this is definitely a great advantage that they can take. Anyway, 1&1 is a great choice to use to create websites.

For more information, please refer to www.1and1.com

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1and1 review from Judy Woolf doesn't recommend 1and1 Starter
3
2
2
2
3
Site Hidden
Personal
Wordpress
0 ~ 300
3 months ~ 1 year

If you want a slow and unstable website, just go with 1and1. I have used 1and1 for approximately one year and found them too be deplorable. I built a family blog for recording our life. However, I often cost much time to open it and upload my files. I have read a lot of reviews which say they are fast. Somehow, I did not have that experience. If you ask me, I would say no to 1and1 forever.

1and1 review from Blair used 1and1 Unlimited
4
4
3
4
4
Site Hidden
Personal
Wordpress
0 ~ 300
3 months ~ 1 year

I signed up with 1and1 for a 3-year term on its shared hosting. After 5 or 6 months I used, I found out that 1and1 is an ordinary web hosting provider. No outstanding performance impresses me deeply. Pricing is not the lowest. Reliability is so so. Support and control panel is in the middle as well. So it is very possible that I would transfer my site to another better host.

1and1 review from Connie N. recommends 1and1 Unlimited
4
5
5
5
4
Site Hidden
Personal
Wordpress
0 ~ 300
3 months ~ 1 year

For the first 3 months, 1and1 is really really really cheap. However, after then, it is a little expensive, especially after I just spending a little every month before. And it is unfortunate that I can not contact with 1and1 technicians via live chat. Except these, I feel 1and1 web hosting performs well and I am happy with them.

1and1 review from Matthew Edens recommends 1and1 Server 2
5
5
5
5
5
Site Hidden
eCommerce
PHP
601 ~ 1000
3 months ~ 1 year

I had my third hosting experience with 1and1 within the last year. 1and1 dedicated server price is really affordable, i can say it is the cheapest server price i've ever met. In addition to the price, i was deeply impressed by the dedicated server quality. Very excellent!! I got all i need to build and expand my site. Servers are reliable, and ensures me and my customers super-fast speed. Have to say, 1and1 staff was amazingly friendly, the sign up and registration process was one of the fastest transactions, and the support is quite easy to contact. 1and1 dedicated server has no problems for me at all.

1and1 review from Kenny Barnes recommends 1and1 Starter
5
5
4
4
4
Site Hidden
Personal
Wordpress
0 ~ 300
3 months ~ 1 year

I have used 1and1 shared hosting for my personal blog for nearly 6 months, and i always found its reliability and technical support excellent and impressive. 1and1 gives away free domain name, domain privacy as well as 99.9% uptime guarantee. However, I confront with low hosting speed performance several times, and i have already got used to cPanel, and i spent much time on 1and1 self-developed control panel. Generally, 1and1 hosting features are quite enough, and all of other aspects can be considered as good. For personals and webmasters, i will still recommend 1and1 to them.

1and1 review from George Clinton recommends 1and1 Server 2 Windows
5
5
5
4
4
Site Hidden
eCommerce
Wordpress
601 ~ 1000
3 months ~ 1 year

I have been used multiple different web hosting services over these years, and now i am writing this review for 1and1 voluntarily because i am totally satisfied with its dedicated server. The windows-based solution perfectly meet my needs, and 1and1 ensures me one of the most reliable uptime and fastest performance. I having been using for nearly 5 months, no any downtime at all. In terms of the support, i must say the technicians are great since i have had to contact them on several occasions to fix and solve the problems that i caused. Truthfully, if you have a business or eCommerce website and are looking for good and cheap dedicated server, 1and1 is your solution.

1and1 review from Benson recommends 1and1 Server 2
5
4
3
4
4
Site Hidden
eCommerce
others
601 ~ 1000
3 months ~ 1 year

1and1 is the best dedicated server provider i've ever met. It offers me a wide range of server options, and i choose a suitable and affordable one for meeting my demands perfectly. For me, the contained processor, RAM and hard-disk space are great, along with many other valuable features to make my site powerful and reliable. Meanwhile, its security and monitoring measures are awesome, and that makes me never worry about attacks. 1and1 24/7 available email and hotline supports are free of charge. But my favorite method is live chat, hope to see some improvements in the future.

1and1 review from Hank More recommends 1and1 VPS L Windows
4
3
4
3
3
Site http://compusolver.com/
Small Business
Joomla
0 ~ 300
more than 3 years

Although there are some complaints about 1 and 1, I think it is ok. I have hosted my website at this company for more than 3 years, and I can conduct my business successfully. When I have something wrong, I often contact its support center, and they can help me handle my issues well. In terms of its reliability, 1 and 1 is good. I seldom suffer from downtime. By the way, I also receive few junk mails, and I am pretty happy with it.

1and1 review from Sally Pole recommends 1and1 Server 2
3
3
3
3
3
Site Hidden
Personal
Wordpress
0 ~ 300
2 ~ 3 years

It is undoubted that there are a wide range of dedicated hosting packages in 1 and 1, and I choose Sever 2 to host my website. Up till now, everything goes well but some small errors that I can handle by myself. And the company also offers me many optimized features, including 250 GB disk space, unlimited monthly transfer, 1 free domain, 1 dedicated IP, shared SSL, CPU and 2 GB RAM. In this way, I can have a relatively reliable online environment to backup my website.

1and1 review from Nina Whitmore recommends 1and1 MS Starter
3
3
3
3
2
Site http://amandeep.com/
Personal
Wordpress
0 ~ 300
3 months ~ 1 year

I have hosted my website at 1 and 1 for more than half year. Everything is okay except for its customer support. 1 and 1 only provides two direct ways for me, email and phone and live chat is not available. It really makes me into trouble sometimes. When I have problems, I have to send emails to them, and the company can not reply me as soon as possible. I hope that 1 and 1 can improve it.

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