Bisend Review

  • Location: Chicago,Illinois,US
  • 4.8
    0 reviews

Bisend is a newly launched web hosting brand who a complete set of hosting products can services, covering shared hosting, VPS and reseller hosting, in addition to domain name registration and SSL certificates.

Bisend itself is a new brand to the industry, its parent company Shanghai Racent Info Technology is one of the most famed names in China who have been engaged in hosting business for years. Built with the aim of providing superior service for an affordable price, Bisend is a rarely web hosts who are able to operate at multiple SSAE 16 and SAS 70 Type II certified data centers (located in both Chicago, U.S. and Hong Kong, China), which combined together guarantees faster access speeds and lower latency for customers. Customers can feel peace of mind as Bisend promises 30 Day Money Back Guarantee and 100% customer satisfaction. 

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Bisend is a fast-growing web hosting provider that is based in both Chicago, U.S. and Hong Kong, China. The hosting company currently is working with the world’s leading WebOps hosting platform—Plesk, to offer customers extremely user-friendly hosting experiences. Customers can also benefit from the free SSD storage, cutting-edge hardware and infrastructure, 30 Day Money Back Guarantee, plus 100% customer satisfaction. All above makes Bisend a potential player to compete with the best web hosting providers in the industry.

Bisend Reasonable Pricing and Promotion

Bisend web hosting services are priced at very reasonable level. On top of that, the web host launches irregular special coupons to help customers save money.  

The regular price of Bisend shared web hosting starts at $7.99/mo. The hosting company now is promoting the hosting service by offering up to 64% discounts off. After discounting, the entry level plan will instead charge for $2.95/mo only. The below image shows the details of Bisend shared web hosting promotion.

Besides the deal, Bisend VPS and reseller hosting are also under the promotion of maximum 35% and 64% off, making Bisend reseller hosting one of the cheapest solutions that costs at $19.95/mo.

Rich Features Offered by Bisend

Since inception, Bisend is dedicated to delivering the most rich-featured hosting packages one can find on the marketplace. Just in the case of its best-selling Pro Plan, it includes 5 websites, unlimited disk space, unlimited bandwidth, and 100 email accounts.

Customers are allowed to host with either Windows Server 2012 or CentOS 7.x operating system as per their requirements, while making sure all website data is stored in SSD RAID 10 fast storage. Below are some highlighted features bundled into Bisend web hosting that every customer would appreciate with:

  • Windows OS: ASP.NET 1.1/2/3.5SP1/4.5/5, ASP.NET MVC3/4/5/6, Classic ASP, ASP Core 1.0/1.1, node.js, and Silverlight 4/5
  • Linux OS: PHP 5.4, 5.5, 5.6, PHP 7.0.x, Zend Optimizer;
  • MySQL 5.5+, SQL Server 2012/2014/2016, remote database access on MySQL & MSSQL;
  • Free SSL certificates, customized .htaccess, 301 URL Rewrite, email anti-spam & anti-virus, hotlink protection;

Meanwhile, Bisend web hosting comes with many other user-friendly and advanced tools to help customers build a good-looking yet professional online presence quickly and easily.

Server Management

As it has been mentioned above, Bisend has a good partnership with the icon-based and time-approved Plesk therefore all its web hosting plans contain the latest version of Plesk control panel, free of charge.

The control panel features an intuitive interface, ready-to-code environment, plus a full set of extensions, meeting customers’ needs in every aspect when developing websites or apps. It also releases customers from worrying about server maintenance or website security by offering various security tools and features to harden their properties and automate security protocols, as well as scheduling server related tasks and automating intelligent maintenance.

Inside the control panel, there is also 1-click installer for installing hundreds of popular applications such as WordPress in seconds.

Backup & Recovery

Bisend is responsible for performing a daily differential backup and a weekly full backup. In any case customers face entire site offline and data loss, they can have it restored quickly from the automated backups.

Shell Access

Bisend allows customers to work faster, easier, and more securely via SSH access. Compared to a graphical user interface, accessing the server by simply using the command line means an easier workflow and faster management. Importantly, if customers don't want the third parties to access their data and files when they are transferred from computer to server, they can setup an SSH tunnel to send encrypted files.

High Performance Hosting Experience

Supported by a team of experienced engineers and technicians, Bisend focuses on optimizing server performance and reliability so as to deliver fast and stable hosting experience.

The web host carefully chooses state-of-the-art data centers in Hong Kong and the United States, ensuring them feature up-to-date cutting-edge technologies for keeping redundant electrical systems, optimal operating environmental control, UPS and a wide variety of the lartest security measures.

All sites are hosted with 100% Dell servers that are configured with dual processors, 32GB+ RAM and the latest SSD RAID-10 storage. The hosting company also makes sure every server is connected to a multi-level network infrastructure that shortens the path between visitors and the websites.

Bisend guarantees 99.9% network uptime.

Quality Customer Service

A professional technical support team available has been a criterion of the best web hosting provider. Bisend prides itself on providing customers with the highest level of support whenever customers need help.

There is a complete U.S.-based support team who are available around the clock to help customers get their problems solved efficiently and effectively. Customers can contact them via multiple channels, including LiveChat, email and ticketing system. Additionally, the hosting company has tons of resources in the extensive Knowledgebase, making self-directed troubleshooting a lot easier than expected.

30 Day Money Back Guarantee

Bisend has an industry standard 30-day money back guarantee. It is especially re-assuring if customers are pre-paying for an entire year to better pricing.

The Drawbacks of Bisend

No web hosting provider is perfect or “the best”. Customers will find some raves as well as complaints about Bisend and its hosting services and products around the web. Some are justified, while some are not. Here we list several big-picture cons that Bisend should make some improvement.

Discounted price with “limitations”

It is true that Bisend has several very affordable plans when cutting up to 64% off, but they have limitations in the use of websites, disk space, bandwidth, and email accounts. If customers claim unlimited hosting resources, they will have to upgrade to the “Business” plan with more money.

Lack of dedicated hosting

Bisend manages to maintain expertise and server compatibility across a wide range of code language and server specs on both Windows and Linux operating system. The disadvantage is the hosting company fails to offer dedicated hosting for customers to upgrade to when their online presences outgrow the existing shared web server or virtual private server.

When to Consider Bisend

Generally speaking, Bisend is a solid, well-respected web hosting company who is new but is believed to grow rapidly in the future. Given the fact that most people still feel strange to Bisend and its services, we would like to recommend it to those who are looking to host a couple websites on one account but don’t spend very much.

To learn more information about Bisend and its services, please visit


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