DigitalOcean Review

  • Location: New York,NY,US
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DigitalOcean is a fast growing cloud hosting provider. It sold the first droplet (cloud server) in 2011 and by February 2016, it has managed 10 million droplets for customers all over the world.

Its products are all about cloud servers, and the company is dedicated to simplifying cloud technology and offering more user-friendly solutions. It enables customers to choose droplets from diverse sizes and stop or create droplets anytime. It ties high performance up to its cloud servers with 99.99% uptime guarantee. It makes the droplet affordable from $5/mo only. 

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Headquartered in New York, DigitalOcean is a fast-growing cloud infrastructure provider. Since inception, DigitalOcean has strived to develop remote-friendly and flexible virtual servers for software developers. As of 2015, DigitalOcean has become the second largest hosting firm around the world in terms of web-facing computers. 

DigitalOcean Sets Pricing from $0.007/hr

It seems that DigitalOcean cloud hosting is cheap.

This company charges by hours until customers hit the monthly cap. Specifically speaking, DigitalOcean estimates 672 hours in a month. If customers use its droplet (cloud hosting) less than 672 hours, it charges by the actual hours they use. The hourly pricing starts from $0.007 per hour. When customers use its droplet more than 672 hours in any month, then DigitalOcean charges by monthly pricing, which is lowest to $5/mo.

Since DigitalOcean allows customers to stop its droplet anytime, and pay hourly, there is no any refund available to customers. The hosting company accepts multiple payment methods, like credit cards (Visa, MasterCard, Discover, and American Express) as well as PayPal.

DigitalOcean Cloud Hosting Features

DigitalOcean provides various size of droplets (the company calls its cloud hosting as droplets). The smallest size, namely $0.007/hr droplet contains:

  • 512 MB memory;
  • 1 core;
  • 20 GB SSD disk space;
  • 1 TB monthly transfer.

When customers fulfill the payment, the droplet would be provisioned in 55 seconds. Apart from choosing the size, customers can select the base Linux distribution to be installed on it (Ubuntu, Fedora, FreeBSD, CentOS, Debian, and etc.)

DigitalOcean now is offering IPv6 addresses in select datacenters. IPv6 is the most recent version of the IP protocol that has a much larger address space when compared to IPv4. More importantly, DigitalOcean is one of the first hosting companies that offer SSD-based virtual machines for cloud hosting to deliver high performance service.

Besides the above, we list out some exclusive features that make DigitalOcean stand out from competition.

  • Floating IPs enables customers to manually assign a publicly-accessible static IP address to any one of their cloud servers that are in the same data center. Floating IPs, when properly configured, can make it possible to redirect network traffic between the cloud servers, and create high availability server structure that help eliminate a single point of failure;
  • Team Accounts allows multiple individuals to have their own 2-Factor enabled login. Due to this, they can avoid sharing the password and keep their own credentials remaining secure at the same time;
  • The DigitalOcean API allows customers to manage Droplets and resources within the DigitalOcean cloud in a simple, programmatic say using conversational HTTP requests. And the endpoints are intuitive and powerful, thus people can easily make calls to retrieve information or to execute actions;
  • Private Networking, which was added to all Droplets in NYC2, makes it possible for customers to communicate with other Droplets in that same datacenter. Traffic sent between Droplet across the private network will not count towards the bandwidth costs and can be used for database replication, file storage, and similar host to host communication.

Meanwhile, DigitalOcean makes much effort to improve the usability of its hosting solution.

Control panel

Unlike many other standard VPS providers, DigitalOcean’s custom control panel is designed with simplicity in mind. In the user-friendly interface, customers can create, resize, rebuild, and snapshot their virtual servers with single clicks. People are also allowed to choose their favorite Linux distribution or install their favorite application with the simple click of a button.

Backups

DigitalOcean offers affordable and easy-to-use backups built into the Droplet interface. Enabling this service on people’s Droplet can provide automatic, system-level backups at regular intervals, allowing them to easily revert or spin up new instances off of the created images.

Shell Access

SSH keys give a more secure way of logging into a virtual private server with SSH than using a password alone. People can place the public key on any server, and then unlock it by connecting to it with a client that already has the private key. This service largely increases the security of people’s hosting accounts.

Performance & Reliability

DigitalOcean is confident to provide each customer with a 99.99% uptime SLA around network, power and virtual server availability. In any event the hosting company fails to commit its guarantee, it will credit customers based on the amount of time that service was unavailable.

The web host now is utilizing seven world-class data centers in the world, all feature redundant power, onsite diesel generators, battery backups, and physical security. And it only makes use of the most trusted tier-1 network transit providers and 10 glg-E connections to ensure redundancy and capacity.

Speaking of server hardware, DigitalOcean chooses powerful Hex Core servers with RAID SSD storage and dedicated ECC RAM to host all websites. In addition to that, the web host makes sure its servers are KVM virtualized so that they can address a very high level of security and performance. With all of these, DigitalOcean is able to promise all its cloud servers are provisioned in as little as 55 seconds.

Customer Support

If there is any weak point of DigitalOcean, it should be its imperfect customer service. The hosting company doesn’t support live chat, nor do it support telephone call. The only way customers of DigitalOcean can get contact with its support team is opening a support ticket. For some common issues, people can take advantage of DigitalOcean Community, which is composed of tutorials, FAQs and more.

However, in general, DigitalOcean customer support needs improving if it wants to maintain its leadership in cloud hosting industry.

Drawbacks

Compared to other web hosts in this field, DigitalOcean offers fewer supporting methods to get contact with its technicians. Moreover, it is less effective to communicate via tickets.

The company charges when a droplet is powered off. To save costs, customers have to take a snapshot and stop the droplet when they do not need it. They can re-upload the snapshot into a new server when they need it again. Or else, they have to pay 24/7 hosting fees. The pricing policy is not beneficial to app developers.

When to Consider DigitalOcean

To be honest, we do like what DigitalOcean cloud hosting features at a starter price of $5.00/mo, KVM virtualized, SSD powered, tier-1 bandwidth, 99.99% uptime, an user-friendly control panel with a powerful distribution & one-click installer, and good scalability, etc. Though the customer service at DigitalOcean doesn’t line up with its hosting quality, it is still a recommendable cloud hosting to developers.

For more information about DigitalOcean, please visit www.digitalocean.com to check out.

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