Fasthosts Review

  • Location: Gloucester,United Kingdom
  • 2.9
    1 reviews

Fasthosts offers a range of website hosting, dedicated servers, domains, email hosting and hosting reseller solutions for customers to develop an online presence that suits their needs. Their range of products appeal to home users through to established medium-sized businesses needing to outsource dedicated servers or hosted email services.

To optimize the using experiense, Fasthosts developed their own control panel. The innovative control panel allows users to manage the website more smoothly with ease.

Fasthosts provides a 30-day Money Back Guarentee for web hosting and email hositng packages. 

  • Editor Review

  • Customer Reviews(1)

Founded in Gloucester, UK, Fasthosts(www.fasthosts.co.uk) has been offering professional web hosting services for home offices and small-medium enterprises since 1999. The company was awarded Global Hosting solutions partner of the year by Microsoft, so let’s find out more about this top UK web hosting firm.

Fasthosts Review – Pricing 

Discount – Fasthosts is now offering a special 3-month offer for web hosting packages. You can have nearly 70% off for each plans for the first 3 months when you sign up for a year’s contract.

Plans - Web hosting plans from Fasthosts comes in 4 packages, namely Ignite, Momentum and Ultimate with either Linux or Windows operating system. The cost for these plans range from £1.99/mo – £9.99/mo for the first three month, and then back to £4.99/mo,£9.99/mo and £19.99/mo. 

See complete price list below:

  

Fasthosts Review - Features

Being one of the best web hosting companies in the UK, FastHosts provide its customers with top features from their shared web hosting packages. Users can enjoy features such as:

  • 1 Website Hosted
  • Free .co.uk domain
  • Free OneClick Installer
  • 25+ Templates

See more features of web hosting plan here:

  

Along with these features the company also provides social media integration, mobile site builder (upgrade to Business Gold or Platinum plan), SEO support; graphical web stats, raw log files, etc. not to mention their security features; SSH Linux, shared SSL folder and password protection.

All users of Fasthosts web hosting plans are able to get access to unlimited monthly transfer, FTP accounts, subdomains, email accounts and forwarders, custom error pages, online file manager and at least one free domain. Also, Fasthosts offers ad vouchers worth £ 130 for all users.

Apart from the usual features, Fasthosts has their own control panel exclusively designed for Fasthosts users. The innovate control panel is extremely easy to use yet allows you to manage the site professionally. 

Fasthosts Review – Speed and Uptime

FastHosts own its own data center and deploys the latest cutting edge technology with Linux web hosting servers, a fully redundant Tier 1 for fast web hosting experience for their customers. Besides this, the company has CCTV covers all areas of the data centers and are highly secured and monitored around the clock.

Fasthosts Review – Costumer Support

Fasthosts provides 24/7/365 customer support via email and phone. The company also has quick start guides and manuals available for download, not to mention a FAQ section for quick answers.

Fasthosts Review – Billing and Money Back Guarantee 

Fasthosts sets a minimum contract period. All Fasthosts packages and services have to be sign up for 1year, 2 years or 3 years. But you’ll be happy to know that all Fasthost web hosting plans comes along with 30-day money back guarantee. 

Please note that the 30-day money back guarantee only applies for 3 web hosting plans (Ignite, Momentum and Ultimate), and Standard email hosting plan. Any extra fee for added features, upgrates and domain names will be deducted from the refunding amount. And the 30-day money back guarantee is only valid once and for one account. 

Fasthosts Review - Drawbacks 

Not a budget choice – Despite of the tempting 3-month special offer for web hosting, the overall Fasthosts service is not budget-friendly even for UK hosting companies. 

Minimum contract period – All plans and services of Fasthosts have to be purchase yearly rather than monthly. Online business changes all the time, so is the needs of the web hosting. Many of us have no idea how our website will grow in the future. And that’s why we call the Fasthosts minimum contract period policy a big drawback. 

Even users are allowed to have part of the money back if they decide to cut the service half way through, there will be unnecessary loss and time involved.

Poor Customer support - The customer support from Fasthost is rather substandard according to our research and costumer reviews. And we’ve noticed quite a few complaints about the long waiting call, which clearly fail to match the reputation of Fasthosts.

Limitations of Money Back Guarantee – Fasthosts provides a 30-day Money Back Guarantee which seems to be a quite long term trail. But the thing is, the money back policy can only apply to basic web hosting packages and standard email hosing plan. As to more expensive dedicated server and cloud servers, you’ll have no way back. Also the policy cannot be used twice, which means you are not allowed to have another trial run when shifting to another plan.

When to consider Fasthosts

Considering the price value and the minimum contract period policy, Fasthosts is not a perfect option if you are in market for budget hosting. Fasthosts is best suited for personal business and SMB since they offer good value for money across their range of hosting plans. The company is well established in the industry and being awarded by Microsoft just adds high credit to the company.For more information about the company, please go to their site www.fasthosts.co.uk

Reviewer:

Most Helpful Customer Reviews

Fasthosts review from Jacob Mansfield doesn't recommend Fasthosts Business Silver
3
1
2
2
1
Site Hidden
Small Business
PHP
0 ~ 300
1 ~ 2 years

a terrible hosting company, which barely manages to keep 90% uptime. there are constant technical problems, so websites, databases and scripts never work properly. I would suggest that everybody using their hosting IMMEDIATELY switches to another company, or they will suffer from fasthost's practcally-viral crappyness.

#avg-score#Star
(#sum# peoples)
#score#Star #percent# (#count# peoples)
Fasthosts review from Jacob Mansfield doesn't recommend Fasthosts Business Silver
3
1
2
2
1
Site Hidden
Small Business
PHP
0 ~ 300
1 ~ 2 years

a terrible hosting company, which barely manages to keep 90% uptime. there are constant technical problems, so websites, databases and scripts never work properly. I would suggest that everybody using their hosting IMMEDIATELY switches to another company, or they will suffer from fasthost's practcally-viral crappyness.

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