InMotion Hosting Review

  • Location: Virginia Beach,VA,US
  • 3.65
    372 reviews

InMotion Hosting is a well-known web hosts in the industry who offers business level hosting for small-medium size businesses and enterprises. Its hosting services cover shared hosting, VPS hosting, reseller hosting, and dedicated server.  

InmotionHosting is one of few web hosts who have multiple data centers (located in both Los Angeles and Washington DC), which normally means better access speeds for its customers. InmotionHosting guarantees 90 days full money back. As a company guarantee 100% customer satisfaction, it's a 3 Star CNET Certified hosting company for the past 8 years, have a great 'A-' rating at BBB and is recommended by many other hosting review sites.

  • Editor Review

  • Customer Reviews(372)

InMotion Hosting has been around hosting market for over a decade with offices in both Virginia Beach and Los Angeles, CA. Their hosting solutions come with many attractive features like free SSD storage, full-managed hosting, business-class hardware and infrastructure, 90 days money back guarantee, and 100% customer satisction guarantee. All above makes InMotion Hosting one of the best web hosting in the industry. In below InMotion Hosting review, we will reveal what make them so successful.

InMotion Hosting is Affordable

Business-class hosting is relatively more expensive as the company has to invest much more on data center infrastructure and engineers resource to maintain a high uptime and timely support. But now through this special promotion link from InMotion Hosting, people could save 56% on its shared hosting, which make its business hosting is affordable to even individuals. Below are the details of Inmotion Hosting shared hosting after discount:

  • Launch Plan - $ 3.49/mo instead of the regular price $7.99/mo
  • Power Plan - $4.37/mo instead of the regular price $9.99/mo
  • Pro Plan - $7.49/mo instead of the regular price $15.99/mo

Inmotion hosting features

Beside this deal, InMotion Hosting is also promoting its VPS hosting and dedicated server at 20% to 50% off based on which plan and service term they choose, which make its VPS start at as low as $29.99/mo.

Great Features Offered by InMotion Hosting

Working with InMotion hosting will ensure you the richest features to build websites.

It shared web hostings include unlimited SSD storage and unlimited monthly transfer, support the features like PHP 7, PHP 5.3, 5.4, 5.5, Perl, Python, Ruby, PostgreSQL, the latest stable version of MySQL, and include unlimited secure IMAP email accounts with unlimited email storage. 

In terms of server management, InMotion hosting will conduct daily automation backup, malware protection, server virus scanning and give you WP-CLI, cPanel, and shell access, with which you can easily manage files, domain, email, database, etc. Free website builder, $250 free advertising credits, free 1-click installer, annd Google Apps integration all make website building easier than ever before. 

For VPS hosting, InMotion Hosting VPS hosting is one of the best VPS hosting services in the industry. Its entry level VPS includes 4GB RAM, 75GB SSD fualt tolerant storage, 4TB bandwidth, unlimited domains/websites, unlimited secure email accounts, 3 dedicated IP, a resource danshboard, free WHM/cPanel, and more. This powerful VPS is now charged at $29.99/mo only, and perfect for all-sizes of businesses. It’s really hard to find another VPS hosting service in the industry could compete with Inmotion Hosting on price value.

About InMotion Hosting dedicated hosting, it is regarded as one of the best dedicated server that offers customers rich and powerful resources, features and tools. For example, customers will find 100% Premium Dell servers, Intel Xeon series, at least 2.8GHz clock speed, 8MB CPU cache, 8GB FREE DOUBLE RAM, 1TB 7.2k HDD or 500GB SSD disk space, 6TB monthly premium transfer, 5 dedicated IPs, free SSD, RAID technologies, free cPanel+WHM, remote KVM compatibility, Tier 1 network, multi-layer defense, and more. With 47% off discount, customers can sign up with the dedicated server at $99.99/mo only.

For customers who are going to start a business as a hosting provider, InMotion hosting is the best reseller hosting choice. It is well designed that comes with great and rich features to help customers make their hosting business a success. Starting from $13.99/mo with 50% off dicount, InMotion Hosting reseller hosting comes with the following features:

  • Free domain name, free SSDs, RAID 6, up to 1,600GB monthly bandwidth, up to 160GB disk space;
  • Unlimited domains/websites allowed, free dedicated IP address;
  • Unlimited MySQL & PostgreSQL DB, PHP 5 & 7, unlimited FTP accounts;
  • Full cPanel license, cPanel transfers, SSH access, FREE WHMCS, FREE eNom domain reseller account;

All above features and tools would help customers start a reseller business quickly.

Fast Hosting Performance

To gain better hosting speed, higher security and uptime performance, InMotion Hosting invest huge on backup and improving its equipments and technologies, such as:

  • Multiple GREEN Category A and PCI compliant datacenters
  • Network is built with business-class equipment like BGP4 Smart Routing
  • 100% Dell premium servers with minimum 48GB memory, 24 Intel CPU cores, and fast RAID-10 SSD storage
  • Professional maintenance engineers

Now, InMotion Hosting integrates free SSD in most of its hosting solutions. Compared to the mechanical hard drives, SSD will offer increased reliability and performance. At the same time, customers can also take advantages of Inmotion Hosting exclusive Max Speed Zones, which helps to improve hosting uptime, reliability and security with 6 times faster speed.

Besides, InMotion Hosting provides free backups and enterprise-class software and hardware firewalls to guarantee data security.  All Inmotion engineers are with 8+ years experiences in the industry who know how to maintain a secured and faster web server to meet the hosting needs from its customers.

A Quality PHP Hosting

InMotion Hosting is completely compatible with the most popular PHP based CMS, such as Drupal, WordPress and Joomla. It offers the best setting and featured solutions for them as well. The following features will explain what makes InMotion Hosting a good PHP hosting.   

  • Mode_rewrite Apache module (for SEO-friendly WordPress page URLs),
  • A 256MB memory_limit (can be configured at a value up to 512MB)
  • InmotionHosting utilizes suPHP to provider high security
  • 1-Click Easy Install with Softaculous
  • Max Speed Zone for faster performance

The Max Speed Zones” helps and optimizes the websites as well as email services up to 6X faster than any other web host. Besides, InMotion Hosting buildS its PHP hosting solution on Apache and Linux, which has been proven to be the best platform to run PHP based CMS, especially for WordPress. The system admins and tech staff of InMotion Hosting are 100% on-site and always available for customers. According to our tests, the average waiting time is less than 30 seconds. In addition to that, customers can ask its technicians to help them manage and maintain their Drupal, WordPress or Joomla websites.

Award-Winning Customer Service

InMotion Hosting guarantee 100% customer satisfaction. To achieve this, the company has set up a very comprehensive customer support system, including 24/7 phone call, email, live chat, web hosting knowledge base, and a forum where its customers can ask any questions. In all the companies we have reviewed, the support waiting time of InMotion Hosting is really one of the shortest.

InMotion Hosting owns a very skilled tech support team based in the U.S., and all its team members are with over 4 years experience in customer support, so they can solve customer issues timely and efficiently. A survey shows that InMotion Hosting is one of web hosts with highest customer satisfaction rate.

In addition to testing its support service personally, we also collect feedback and comments from InMotion Hosting customers. The good news is that almost all customers are highly satisfied and happy with InMotion Hosting's supports.

90 Days Money Back Guarantee

InMotion Hosting guarente a 100% customer satisfaction. If you are not happy with their service, you can ask for a full refund within the first 90 days. Besides, you can request a prorated refund after the first 3 months. So in fact your purchase is completely risk free. And to be frankyly, no other web hosts could give you a better pricing term in the hosting industry.

The Drawbacks of InMotion Hosting

InMotion Hosting is awesome, however, we still find some drawbacks in its service.

No Instant Activation (International)

For International customers, InMotion hosting request a verification of the account by phone call, which causes some waiting time before receiving an active account after customers place the order. While this is not really a bad thing for US customers, but for international customers it maybe a headache to verify their accounts via phone call.

When to Consider InMotion Hosting

Inmotionhosting is great for all sizes of businesses, not just for their fast reliable web server and prompt customer support, but for their years of experience in offering high quality hosting services for businesses. Now, with this exclusive promotion link from InMotion Hosting, people could pay as low as $3.49/mo only to subscribe to its hosting service, which makes it even affordable to individuals. Visit InMotion Hosting now, and dont' forget to take the benefit from 50% off deal and 90 days of full money back guarantee.

Reviewer:

Most Helpful Customer Reviews

InMotionHosting review from Sharon Kurlansky recommends InmotionHosting VPS-1000
5
5
5
5
5
Site www.laughing-stock.com
Small Business
Zend
1001 ~ 1400
3 months ~ 1 year

Excellent and immediate support in an emergency situation (site crash). I am very grateful for the customer service and happy with the hosting plan, having changed from a previous host whose support was not acceptable Thank you,

InMotionHosting review from Jeff Kee doesn't recommend InMotionHosting Advanced
2
2
4
5
2
Site www.jeffkee.com
Small Business
PHP
5000+
1 ~ 2 years

I have a dedicated account Inmotion Hosting, and have had it for well over a year now. It was going well at first - they had pretty good reviews, so I went with them after my old hosting company just sucked. Well these guys are better, but still had some major issues I did not want to deal with.

When we upgraded from a VPS to a dedicated hosting plan due to volume (which was good news for us), I specifically asked the support staff, "do I keep my name server IPs the same, or do I get a different one?" and the answer was "no you shouldn't have to". and then upon migrating, they never sent me the standard "welcome" email, so I had to email them to get the new root password. As it turns out, the machine was completely switched, my name servers had new IP values. When they finally shut my VPS down after 3 days, ALL my sites went down!!! I had to quickly modify my main domain's name server pointers, but even then, the damage was severe. There were websites that had new data added to the MySQL database, and as soon as a new IP was put in, more data started writing on the new server, so we now had a corrupt database. Many of the rows generated depend on previous rows being in place, so I couldn't even do a simple merge of data rows - I had to re-run the queries based on the query logs. It took me a full work day (6 hours or so). Thankfully I only had one site that had constantly payment logs/records being put in with new members registering.

End of September, there was a major attack on north american hosting networks by a Bangladesh hacker, and he found a weakness in inmotion hosting's systems, and took down hundreds of thousands of websites. Yes, HUNDREDS of THOUSANDS. What they did was replace the index.php page of all the sites to a "HACKED BY TigerM@te" message, which was a huge embarrassment. So I started recovering the index.php file.. and then of course, we re-wind to the previous issue of the account migration.

When they recommended us to move from a VPS to a dedicated 6 months ago, one of the things they did was put in a script to suspend the back-up because that was part of the overload. After we migrated, they did NOT remove the backup prevent script, so even though I checked in WHM that the backups were "ON" at 1AM every day, they were not running.

Guess what, I had no index.php files for many of my sites, so I had to re-construct the dynamic PHP code that generated the homepages based on Google Cache. I did this on a Sunday morning (when the attack happened) while on vacation in a cottage. I had to tether my iPhone for data, and my cell phone bill doubled that month (we don't have unlimited data in Canada - 6g is the highest plan you can get). They said they were running some sort of script that woudl recover all index.php files from backups, but since my account had no backups due to the fuck up by the support team, mine did not work that way.

So after that fiasco, I emailed the support team, they had to manually script some stuff to re-activate the backup properly. Too late, I had already wasted 10 hours of recovery time etc. I did learn my lesson though, always keep the most recent backups on my own computer too, not just rely on the server backups...

Fast forward 2 weeks. I'm looking at one of my sites, wondering why the hell it back stepped. Turns out their index.php recovering script was NOT stopped on my server, ran again 2 weeks after i recovered everything, so I had to re-upload index.php files AGAIN, and because I'm not sure which sites had the reverse done again, I'm having to go through all the sites again to make sure they were not reverted.

A complete nightmare, really, all stemming from small issues during a VPS-to-dedicated upgrade.

At this point the only reason I'm not leaving is because I have too many sites to transfer and it's a pain to organize another name server IP change etc. and risk issues.

THe only good side, to be fair, is the speed seems consistent and other than the hackign issues, there's been very little downtime.

InMotionHosting review from Lloyd Summers doesn't recommend InmotionHosting Power
1
2
2
3
1
Site Hidden
Small Business
PHP
601 ~ 1000
1 ~ 2 years

I've been using this company for over a year.

I would not recommend them to anyone at this point. They seem to be using Web Servers from the 1980's and have not been brought up-to-date on anything yet.

The online 24/7 support is anything but. They say there is a 24/7 Billing Support - but they cannot do anything for you. All they ever tell you to do is email some address or to use a 9/5 call center in some strange time-zone. They can't even make the tiniest billing adjustments.

We have had many problems with files and folders not appearing on our website. This stems from the server having the same folders (??) somewhere else that are invisible to you. When we finally got InMotion to fix this, they broke it again a week later. What happens is simple - all your images stop working and you don't know why.

Outside of this, they automatically bill you every year without warning you or giving you a method to unsubscribe. In order to unsubscribe you have to call them, and they send you to email support. Who sends you a hidden URL you have to fill out. Which results in an email asking you confirm all your details.

Now, lets talk about the Domain Name. They aren't a domain name registration point I would recommend to my own worst enemy. You have no method in any of the panels to specify an IP, URL, or anything else to point to. You have no access to change your NameSpace record like you could with any real domain name hosting company. Its a joke really considering they overcharge you for the same service other companies do better.

To make it worse, they have ignored most of my emails and requests for support. I'm so through with them its not even funny. I would pay extra to never deal with this company again.

Avoid if you value your business, domain name, or customers.

#avg-score#Star
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InMotion Hosting review from Godemir Popovic recommends InmotionHosting Pro
3
3
3
3
3
Site Hidden
Personal
Wordpress
0 ~ 300
0 ~ 3 months

Inmotion is the reason behind the increased traffic on my website. I am very thankful to this service provider and I must say they are the best. I have been using their service for three years now. Thanks to their powerful servers, my website loads in the shortest possible time and works just fine.

InMotion Hosting review from OdellBurrough recommends InmotionHosting R-1000S
3
3
3
3
3
Site Hidden
Personal
Wordpress
0 ~ 300
0 ~ 3 months

So far, it has been good. I opted to InMotion hosting with nearly no experience at web designing. And thanks to the simple tools and perfect navigation with help from the customer support team, I managed to create a beautiful website right from scratch. The customer support team is very helpful, and have helped a lot with this new endeavor. Thank you very much.

InMotion Hosting review from Aydar recommends InmotionHosting R-1000S
3
3
3
3
3
Site Hidden
Personal
Wordpress
0 ~ 300
0 ~ 3 months

Awesome service, very easy to use and affordable price, I could not ask for anything better experience. Finally, I have purchased Inmotion Hosting service after reviewing a lot and I must say, it is my right decision. I am fully satisfied with the overall services offered by Inmotion. I will surely give 5 stars.

InMotion Hosting review from Aydar recommends InMotionHosting VPS-3000S
3
3
3
3
3
Site Hidden
Personal
Wordpress
0 ~ 300
0 ~ 3 months

inmotion.hosting is a great option to check for small and medium-sized business websites. They have all the needed features and tools to help run your website very successfully. I am using it for a year now and I must say that their service is highly satisfying.

InMotion Hosting review from Aydar recommends InMotionHosting VPS-2000S
3
3
3
3
3
Site Hidden
Personal
Wordpress
0 ~ 300
0 ~ 3 months

I am very sure you will not be disappointed on choosing Inmotion for hosting your website. An exceptionally amazing website hosting provider who delivers everything they promise at a very reasonable price. Just try it once and you will never regret it. I recommend this web host to everyone.

InMotion Hosting review from Aydar recommends InmotionHosting VPS-1000S
3
3
3
3
3
Site Hidden
Personal
Wordpress
0 ~ 300
0 ~ 3 months

I am in love with their support team – they have always been polite and professional while answering my questions or solving the problems. Their load speed and uptime is amazing. I have never faced any problems while using their services.

InMotion Hosting review from OdellBurrough recommends InMotionHosting VPS-2000S
3
3
3
3
3
Site Hidden
Personal
Wordpress
0 ~ 300
0 ~ 3 months

Moving to a new server could be a daunting task, but their people provided me with all the help that I needed. It took very less time for me to shift my hosted sites because of their wonderful support.

InMotion Hosting review from OdellBurrough recommends InmotionHosting Power
3
3
3
3
3
Site Hidden
Personal
Wordpress
0 ~ 300
0 ~ 3 months

I am glad to find one of the really excellent hosting company. I have a website which has innumerable incoming traffic and for that, I required a website that could provide me secure and reliable web hosting solutions. I was suggested to go for Dedicated web hosting package which had all my business website requirements such as fewer domains hosting, blocking spam sites, and monitoring unsolicited domains.

InMotion Hosting review from Aydar recommends InmotionHosting Power
3
3
3
3
3
Site Hidden
Personal
Wordpress
0 ~ 300
0 ~ 3 months

I run a business that attracts worldwide customers to my website. Since I needed a reliable web host, I chose Inmotion a few years ago and ever since, I have had fast and dependable services. I had a few problems with downtime, but it was quickly addressed so that I did not have to suffer losses.

InMotion Hosting review from Aydar recommends InmotionHosting Pro
3
3
3
3
3
Site Hidden
Personal
Wordpress
0 ~ 300
0 ~ 3 months

Seriously, all the prospects of inmotionhosting are simply great. First of all, I want to thank the customer support team who has helped me with great care and have answered my every query in an effective manner. Managing the cPanel according to my needs and wants has helped me to customize the website according to my will.

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