PacificHost Review

  • Location: Elk Grove,CA,US
  • 3.76
    25 reviews

PacificHost provide web hosting solutions for start-ups, small to medium-sized enterprises. Their products line cover shared web hosting, reseller hosting, VPS hosting to dedicated server. They also partnered with CloudFlare to offer a FREE CDN service with their hosting to increase performance and security. The customer support team of Pacifichost is fully based in US.

PacificHost guarantee 99.9% uptime and 45 days money back.

  • Editor Review

  • Customer Reviews(25)

During the past 16 years, thousands of customers have received the hosting service plans from PacificHost. As a leader in the hosting industry, PacificHost dedicates to offering quality products and services to clients, especially individual site owners and small to medium-sized businesses. With the help of excellent employees, PacificHost has the capability to meet any needs of users quickly and reliably.

PacificHost-Pricing and Promotion

Just like other hosts, the pricing of PacificHost is also changed with service plans and terms. The cheapest one is basic package which is as low as $2.49 per month. Although it is much cheaper than the others, the limitation of this package is also evident, such as only 5 domains and 25 Email & Mysql are allowed. However, if you are an individual site owner, the Basic package is probably sufficient for you to manage your online shopping stores or blogs already. As for the Advanced and Ultra packages, they are priced at $6.99 and $10.99 per month respectively. Both of them offers unlimited hosted domains, Email and Mysql, but the latter one also provides free dedicated IP and privated SSL.

The Major Brilliant Features

There is no doubt that PacificHost is a reliable and mature host in the marketplace. It gradually enriches own features and highlights advanced technologies with 16 years of improvement and upgrade. So what PacificHost can offer us on earth?

  • Auto-Install 200+ Scripts using Softaculous;Free Script Installations Service
  • Unlimited MySQL Databases with phpMyAdmin Access
  • Unlimited POP3 & SMTP Email Accounts; SpamExperts Mail Filtering
  • Free Website Migration Service; 4,000 free website templates
  • 24x7x365 USA Based Support with a 45 Day Money Back Guarantee

In my opinion, the most impressive feature is the script installation service. ParcificHost web hosting is totally application friendly as supporting for PHPmotion, Boonex Dolphin, Concrete5, Vimp Products and ClipBucket. Besides, with softaculous, you may nearly install any scripts you want. In case that your script is not on the list, PacificHost promises to offer you a free service of installing the very script within 48 hours. Besides,PacificHost is BBB Accredited Hosting which is crucial to protect the safety of websites, particularly of online stores.

State-of-Art Control Panel

As we all know that cPanal is one of the most popular control panels in the world. It is famous for ease of use and stability. Many customers regard “using cPanel” as a reason to choose the web hosting. PacificHost is integrated with cPanel and offers auto-login within the client portal. Accordingly, a bunch of add-ons have already been installed, such as Backup Wizard, File Manager, Cron Job Editor, Website Statistics, Webmail, DNS and FTP Manager.

Free Service and Tools

No matter which service plan you choose, every one of them has got some free offerings in common. To be Specific, all hosting packages include Attracta Search Engine tools, Website Migration Service, over 250 Free Scripts Installation and CloudFlare Content Delivery Network, and all of them are totally free of charge. It is worth to know that migration service could help you to migrate all website content and 5 MySQL databases easily and smoothly.

Customer Service

The support of PacificHost is based in USA so that American customers could receive professional solutions as soon as possible. The company also guarantees that supporting services will be 24x7x365. Through free live chat, telephone and Email, customers can submit tickets directly to the tech staff or get full money back if unsatisfied with the offered solutions within 45 days. In addition, a knowledge base, video tutorials, and an easy system are provided by Support Center as well, with which customer may solve small issues by themselves.

Important To Know

1. No free domain PacificHost web hosting does not present customers free domain, thus you may need to buy your own domains. While without gifting domains may lose some market, but given the pricing and quality of this web hosting, it is still reasonable and acceptable. In fact, many clients have already got their own domains.

2. Not Perfect for Large Enterprises As a rich-featured and powerful web hosting, PacificHost provides a perfect platform to manage small to medium sized businesses such as online stores and personal blogs. According to the feedback of customers, however, its upgrading rate is a bit too fast. Since large businesses always give priority to stability and safety, they may not appreciate the high frequency of upgrading.

Visit Pacific Host now to know more about their service.

Reviewer:

Most Helpful Customer Reviews

PacificHost review from Bruce Bankston recommends PacificHost Advanced
4
5
4
3
5
Site bandworldnow.com
Small Business
Wordpress
601 ~ 1000
3 months ~ 1 year

It was killing me to have downtime all the time and so I researched hosts based on uptime and price, looking for a new home. Found PacificHost and decided to give them a try.

I have been hosting all my websites with PacificHost for over a year now with great satisfaction.

Their configuration has changed quite a bit in the time I've been with then, but they've been nothing but helpful in sorting out any issues that've arisen with migration. Their technical support is outstanding.

I've noticed no downtime and my site loads faster than ever.

top company to deal with. highly recommended.

PacificHost review from Melvin V. Paulino recommends PacificHost Advanced
5
4
4
4
5
Site dioson.com
Small Business
Wordpress
301 ~ 600
3 months ~ 1 year

I am changing all 5 of my personal web sites as well as my other clients websites to Pacifichost.

Support is fast, efficient, friendly and understandable even for technical twits like I am. Every conversation was pleasant and helpful. Every question resolved to my satisfaction. No complains about stupidity of the questions or late time (few conversations went past midnight).

Reliability is 100% I honestly cannot remember the last downtime our site has had that wasnt because of something I did.

pricing is reasonable and servers are stable.

Excellent, quality hosting with quality support. Pacifichost - Recommended!

PacificHost review from Eric Morrison recommends PacificHost Basic
5
5
4
4
5
Site androidnix.com
Small Business
Wordpress
301 ~ 600
3 months ~ 1 year

I am pleased dealing with PacificHost web host. It is really professional host, and they have the quickest support ever.

I particularly like cPanel which I never had before and the ability to do things like upload zipped files and unzip them in file manager.

Their servers have only been down once while I have been with them and during that time they kept me fully informed/updated as to the progress being made in getting them back online.

Furthermore, their discounts saved me a good sum of money.

Very competitive pricing. Love PacificHost!!!

#avg-score#Star
(#sum# peoples)
#score#Star #percent# (#count# peoples)
3
3
3
3
3
Site Hidden
Small Business
Wordpress
0 ~ 300
0 ~ 3 months

I enjoy its unlimited web space and month data transfer. However, its performance does not give me much surprise. It is not so fast to open my website. I can wait but my customers may not. So I am just considering a faster web hosting provider for more customers.

PacificHost review from Malcolm.M doesn't recommend PacificHost Advanced
3
2
3
4
2
Site Hidden
Personal
Wordpress
0 ~ 300
3 months ~ 1 year

Very bad support service, actually. The support is hard to contact, and the technicians just ignore my questions. When i spent more than 5 minutes in getting through it, they just told me to check out tutorials. I am a web beginner, and i need direct and effective support. Besides, my website confronted with few downtime, and PacificHost did not inform me the reason. Horrible host, everyone stay away!

PacificHost review from Sam recommends PacificHost Basic
5
5
4
5
4
Site Hidden
Personal
Wordpress
0 ~ 300
0 ~ 3 months

Why I choose PacificHost several months ago is its low price. And features in this plan is enough for my blog. So I made this decision. And the result is within my expectation. My blog just performs OK. Not extraordinary but not bad either. I think the hosting services is value for money.

PacificHost review from Andreas S. Larsen recommends PacificHost Business Professional
5
5
4
4
5
Site www.coblecon.net
Small Business
Joomla
1401 ~ 2000
3 months ~ 1 year

I have been using pacifichost.com for over a month now with a shared hosting account. It gives good service at an affordable price, with multiple ways to pay, even Paypal, monthly too, and they don't rip you off. Your in control of your service.

I am not a technical-minded person and they have walked me through everything I've needed to make my hosting experience with them a great experience. The sales and Technical are purely professional and timely. Thank them for being there. I hope they will continue this way.

The speeds I am experiencing are awesome!

I got everything I need, set up correctly!

PacificHost review from Aline Fernandes Cunha recommends PacificHost Ultra
5
4
5
4
5
Site www.dragonreview.org
Personal
Wordpress
301 ~ 600
0 ~ 3 months

Hey guys,

I signed up with pacifichost over 3 months ago. In my first week it wasn't that great as my website was down for an hour but it apparently was due to the nic card needing to be replaced. With that aside, the support is always there, which is an issue I had at my last host. Everytime I go on their website, and I've spammed their chats almost so they probably don't like me very much lol. Everytime I start a chat though they answer within like a minute so I appreciate always having somebody I can talk to on the site. Sometimes though they would ask me to submit a ticket, but that was for a whmcs install and a nameserver issue - but they replied like an hour later and set it all up.

I can't say they have the fastest network, or the best nic cards but gawd darnit they have the best support.

PacificHost review from Pavel Veleba recommends PacificHost Ultra
5
5
5
4
4
Site www.oceanbres.org
others
Joomla
601 ~ 1000
3 months ~ 1 year

I've been applying Pacifichost regarding 3 months and wanted to reveal my expertise to date. The support may be clean to date without any distractions.

We've utilized the actual are living chitchat several times, one ahead of We registered along with another after i registered, simply because We weren't certain tips on how to build my nameservers they arrange it in my opinion which was trendy. I've the actual supplier consideration by the way therefore I am just primarily using them for your totally free WHMCS license which preserves myself lots of dollars along with We was able to deploy which with the specialist within cpanel.

Usually We haven't much got any kind of complaints about the actual support to date however We'll be sure you post any kind of messages.

PacificHost review from Jason Carter recommends PacificHost Ultra
5
4
5
4
5
Site www.hardspor4you.org
Small Business
Wordpress
601 ~ 1000
1 ~ 2 years

I've been a customer of another popular web host for a few months however either their service has been degrading or I just happen to be really unfortunate to be on a bad server, as the server constantly loses connectivity and there are periods where mail I send through outlook will just never send. After doing a bit of research I ended up at PacificHost as their reviews on the internet are by far much superior to most other companies, and on some review sites you can see the IP Address of the reviewer so I did a whois check and they all seem legit. So with that aside their price point, features, and cPanel base is what convinced me to try them, I only signed up for their shared hosting as my site isn't too complicated. Their signup process was nice and simple, their emails are the most detailed and gorgeous looking emails I have ever had the pleasure of reading (litterally their emails are like eye candy they look so nice).

I appreciate the small things and you can tell that Pacific Host has put allot of effort into making sure the customer experience is smooth. Anyway... I changed my nameservers and my site has been running well since then, I've taken advantage of the Cloud flare cdn and they have many other interesting things inside the control panel that you just don't see anywhere else.

I haven't had the same issues I was experiencing before, haven't noticed any connectivity or mail issues. I haven't had the opportunity to test the support yet however the rep who I was speaking to on chat was very knowledgeable and responsive. I hope the service remains this well, however only time will tell.

PacificHost review from Knight Queen recommends PacificHost Advanced
5
4
5
4
4
Site www.bacteriaret.us
Personal
Wordpress
301 ~ 600
3 months ~ 1 year

We are in the process of setting up a design company and the guys at Pacific Host helped us get setup and running with our wordpress website, it was having an issue through the auto installer in Softaculous and they fixed the issue nad sent us back our login, and they added some neat plugins into wordpress that I didn't even know existed, one blocks spam so we really appreciate the extra effort these guys went into going above and beyond into helping us. They have a good response on tickets and offer a load of extra stuff that I've never had before with my other hosting company.

Great job guys, fantastic service!

PacificHost review from Panda Stockman recommends PacificHost Ultra
4
5
4
5
5
Site www.pandareviewbuzz.com
others
Perl
601 ~ 1000
0 ~ 3 months

As an IT pro for the past 12 years, I've been through alot of hosts and I've had so me bad experiences and good experiences. After hosting with PH for the past 2 months I couldn't be happier with the level of performance, uptime and support that I've received from them.

Anytime I have an issue, I always get a real answer and it doesn't take very long. Whenever there are server or network issues and I notice as I monitor my site from hyperspin, first thing I do is check twitter.com/pacifichost_ops and they usually already mention the issue and that they are working on it. Never has my site been down for more than an hour at a time. Overall though downtime is rare and for the price you pay, it's a good deal too.

IMHO, PacificHost is really how a hosting company should be run, and I appreciate the level of service, and particularly the level of communication and transparency that PaciicHost offers - it's hard to find that anywhere else.

PacificHost review from Gabriel Thompson recommends PacificHost Ultra
5
5
4
4
5
Site www.geo-dev.org
Small Business
Wordpress
601 ~ 1000
2 ~ 3 years

PacificHost, it would be clear to say that it has everything you could want in a hosting service, after signing up to there Ultra plan the support has been awesome, after my previous web hosting service proved to be a joke it was a matter of finding a new hosting company to transfer my website to, this is when I found PacificHost, after doing my research I found that they were very highly spoke of, so I decided to give there service ago, it would be safe to say that I have never looked back at all, I needed help transferring my website across, PacificHost kindly offered to transfer my website free of charge for me, it was just a matter of filling in one simple form on my end, couldn't of been any easier in my opinion, they had my website transferred within the hour of submitting the form, in my eyes that is impressive by all means, I decided to pay annually for my plan, only to find that I was eligible for a free domain as well, wasn't really planning to register a domain as I already had one, however I decided to take up the free offer anyways, the loading time for my website has been great, I honestly couldn't ask for anymore in a company, fantastic support, exceptional loading times, very affordable, you get what you pay for!

I'd highly recommend PacificHost to others, I personally cannot doubt them, if your looking for somewhere for your website then give them ago, I am pretty sure that you won't turn back.

Keep up the good work PacificHost!

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