RackSpace Review

  • Location: San Antonio,TX,US
  • 3.1
    1 reviews

Raskspace is one of the largest web hosts in the world, they mainly deliver enterprise-level hosting services to businesses of all sizes and kinds around the world. Their core products include managed dedicated servers, cloud hosting and Email & Apps. Right now, Rackspace are serving more than 130,000 customers, including over 110,000 cloud computing customers. They have 9 data centers worldwide which include San Antonio, Dallas Herndon, Chicago, Ashburn, London; Slough, UK; Hong Kong.

  • Editor Review

  • Customer Reviews(1)

Founded in 1998, Rackspace (www.rackspace.com) is a global leader in hybrid cloud and founder of OpenStack. The company has been offering top-leading managed servers, web services and cloud hosting products to almost 200,000 users’ worldwide customers. Not long ago, Rackspace was named 29th in Fortunes best companies to work for this year.

Rackspace Review on Features

Rackspace Cloud Servers offer the reliable, scalable, and responsive dedicated servers in a cloud environment and come with a lot of rich cloud features. You can easily add hundreds of servers to your account in minutes.  The companies hybrid cloud architecture offer all the advantages of cloud VPS hosting, as well as the control, and scale that get from stable cloud environment to help create web apps and modern websites.  Below are some of Rackspace highlight from their cloud hosting services:

  • Latest Intel Xeon E5-2670 processors that deploys up to 32 virtual CPUs
  • Ranges from 1GB to 120GB RAM, 40Gbps for fast Cloud Block Storage performance and fuels high-bandwidth applications
  • Scheduled Backup
  • Elastic IP Addresses
  • Rapid deployment

Furthermore, Rackspace also provides SSH keys, configuration drives, rescue mode, API & SDKs, easy-to-use control panel, console access, mobile device access and ServiceNet.

Rackspace Reliability And Speed

Rackspace Cloud data centers meet the required Rackspace Network standard which doesn’t compromise redundancy or security, and offers a 100% network uptime guarantee.  The company has 9 datacenters in six global regions: Northern Virginia, Chicago, Dallas, London, Hong Kong and Sydney. Inside the datacenters is powered by the leading open-source cloud operating system OpenStack, with hardware RAID 10 storage, a high-tech fire suppression system, N+1 redundant HVAC system, on-site diesel generators for extended power outages, and conditioned UPS (Uninterruptible Power Supply). Additionally, redundant enterprise-class equipment is the primary core routing hardware.

Rackspace Price Value

Rackspace Cloud’s hosting packages (Infrastructure and Managed cloud) start out at $29.20/month, which is 0.04 cents/hour.  The company pricing is pay per minute from the time they create the cloud server until it’s removed/delete from the server. Please visit their cloud public pricing for further details.

Rackspace Technical Support

Rackspace Cloud provides outstanding quality customer support.  The company provides two support tiers in their service-level agreement and in three categories; Cloud Hosting Dedicated, Managed and Email & Apps Hosting. All technical support is around the clock (24/7) via on-line chat, phone, and e-mail support. Rackspace also provides a Support Center page which has thousands of articles, tutorials, API docs, Knowledge center and a community all to help their users solve any problems they may have.

Drawbacks of Rackspace

Bandwidth Speeds depends on server

Depending on the size of the customers cloud server, there are different bandwidth ports speeds, especially for installing certain applications i.e. VNC/or X-Windows, sop customers should keep this in mind.

When to consider Rackspace

Rackspace is an ideal scalable solution for your business which offers, reliable, rich features, fast performance and good tech support. Besides, customers pay on a per-minute basis, so it’s very cost-efficient as you only pay for the services you need For more details of Rackspace and its cloud hosting, please visit: www.rackspace.com.

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RackSpace review from Michael Brennan recommends RackSpace Public Cloud Linux
5
5
5
3
5
Site www.800hightech.com
Small Business
Magento
5000+
3 months ~ 1 year

IN January 2010 we signed up with Rackspace and hoped for the best as our first experience with managed hosting with 800Hosting was a disaster. The switch to Rackspace has been a great improvement for us. We have been with them for almost a year and have NO complaints about any of our websites, blogs or databases we have hosted with them. They have delivered all that they promised.

Our first experience with managed hosting was with 800Hosting and they delivered NONE of what they promised. They had a great website with great promises, but were more than a disappointment. All of our fully managed websites went down due to a catastrophic failure with their server, and we had to notify them! They did not even know! We purchased monitoring 24/7 so how could that be? We had purchased a fully managed dedicated server so we would not have such problems. They lost valuable confidential customer personal data and almost all product images - gone forever. We purchased daily back up so how could that happen unless they did not provide what they promised?

As you can see, we were very skeptical and worried about our next host. Anyone can make a mistake but they were NO help making things right and showed NO understanding as to how being totally down for 6 days was impacting our business. That really was unbelievable in a web host, and based on their website not possible.

Since moving to Rackspace we have had nothing but peace of mind. They seem to appreciate how much our success depends on them delivering the goods. They provide monitoring, pro-active support, technical support 24/7, and improved server performance. They more expensive BUT NO down time, no data loss and no worries. This is priceless to us.

We wished we would have found Rackspace before 1-800-Hosting!

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