WebFaction Review

  • Location: London,United Kingdom
  • 4.08
    7 reviews

Webfaction leverage Softlayer datacenter in US to provide fast & reliable hosting solution for clients in global. The company offers affordable Linux shared hosting and VPS Hosting with full Linux shell accounts. Though being a UK-based webhsoting company, Webfaction owns servers in the States, Europea and Asia.

Webfaction is one of few web host who get Django integrated into their hosting, which make them as the most Django-friendly web hosting. With the fixed and clear price, users can choose the package with ease. And Webfaction offers 60 days money back guarantee. Also the company features one of the best costumer support in the industry. 

  • Editor Review

  • Customer Reviews(7)

WebFaction (www.WebFaction.com) coins themselves as professional web hosting for developers, which means they know exactly what developers want: fast and stable servers pre-installed with lots of developer-friendly tools. 

The company was founded in 2003 and utilizes the same datacenter as World class hosting company SoftLayer. It mainly focuses on shared web hosting. WebFaction is an award winning, fast growing UK web hosting companies which continues to improve.

WebFaction Price Value

You can get access to 100GB SSD storage, 1GB RAM and 1TB bandwidth with the shared hosting plan at $10 per month. Unlike many other web hosting companies which tend to offer more tempting prices for long-term users, WebFaction has fixed prices.

The monthly price for all the WebFaction packages remains the same no matter you sign for a month or a year, which is good news for short-term users. It also means their price is clearer and more solid, saving you the time of doing the sums. See all package prices below:

  

WebFaction Hosting Features

Wbefaction has tons of hosting plans that can fulfill all kinds of hosting needs. The company offers full SSH access, a lot of customer favourite tools and some other highlighted features include:

• Free RAM for web and database servers

• RAID-10 setup

• Full SSH Access

• Instant account activation

• Scripting languages

• 1-Click installers 

WebFaction is aimed at developers, especially with features such as; ngnix, SFTP, SSH and support for ROR and Django. The company makes it much more easier to spread their customers account across with automated load-balancing of their apps across multiple machines or even datacenters. See more features below:

  

What makes WebFaction really special is the trail run. It’s surprisingly convenient! Just sign up with your name and e-mail address, and you can create a website completely free. No billing info requested.  

Certainly there are a few restrictions during the trail run which lasts 2 days. Users can only choose servers with SETP equipped with static-only applications. 

  

WebFaction  Reliability & Uptime

WebFaction has great reliability. Users won’t experience downtime or server responsiveness issues, with their high speed uptime, bursts of traffic can be handled with ease. 

Users are allowed to choose servers based in US, Amsterdam or Singapore according to their requirements. That is to say, you can have the speed no matter which corner of the world you’re in. 

Webfacion do everything they can to make sure that their user’s apps are as fast as possible: fast disks in a RAID-10 setup, Nginx web server, undercrowded servers, excellent network connections.  and utilizing world class top datacenter with Softlayer.

WebFaction Customer Support

According to our research and costumer reviews, WebFaction’s costumer support ranks very high with very few complaints.

WebFaction has a Q&A community to help customers deal with common problems, the company is highly praised about how fast they can go through questions like how to install applications. Even if you failed to solve your questions in their Q&A community, WebFaction offers 24x7 customer support with highly trained support engineers who always go the extra mile to give you a useful answer within minutes.

Apart from the usual support approach, video tutorials and documentation are also at users’ disposal. The documentation can be viewed anytime whether you have made the purchase or not. And you can have access to the step-to-step guiding video during trail run. 

WebFaction 60-Day Money Back Guarantee 

Customers can choose the contract period of 1, 12, 24 or 36 month. Some set-up services may involve an extra fees. For shared web hosting, WebFaction provides a 60-day Money Back Guarantee. Users can have a full refund with no question asked within 60 days. 

As to dedicate server, WebFaction will refund the payment for the unused portion excluding the current month and the set-up fees.

Drawbacks of WebFaction

No Live support - Despite of the handy tutorials and fast responded e-mail support, it’s rather strange that WebFaction doesn't support Live-chat or phone call. It’s a major drawback for their customer support, especially when you come across urgent issues. 

Pricy Plans – If you ‘re hosting veteran and familiar with the market, then you’ll find out WebFaction is apparently not a cheap web hosting. And because they don’t offer any discount even for yearly package, you might want to think twice before buying a long-term service. 

When to Consider WebFaction Hosting

With the first-class datacenters, rich features, user-oriented attitude and excellent supporting team, WebFaction is obviously one of the best quality web hosting service providers in the industry. With their servers scattered around the world, users in Europe, the States and Asia can be assured of solid speed. 

Also because WebFaction provides free trial and all sorts of simple tutorials, it’s a good choice for hosting amateurs and laymen. Even though the price is a weakness, but we still recommend WebFaction to those who are seeking fast and trusty web hosting with high performance. For more WebFaction information please go tohttps://www.WebFaction.com.

Reviewer:

Most Helpful Customer Reviews

WebFaction review from Dori Curic recommends Webfaction Shared
5
5
5
5
5
Site Hidden
Personal
Wordpress
0 ~ 300
3 months ~ 1 year

All i say about Webfaction is the best of the best! I have been used dozens of web hosting products, but Webfaction is the best one that meets my demands greatly. The price is cheap, and it also ensures high reliability, fast speed performance and easy-to-use control panel. The greatest part is actually the support. Its support team always be there to help, and also advise me. Turst me, no one is so good than Webfaction.

WebFaction review from Gregory Cooper recommends Webfaction Shared
4
4
4
4
4
Site Hidden
Personal
Wordpress
0 ~ 300
3 months ~ 1 year

I check out lots of reviews about WebFaction before choosing it. From the time i contacted with its sale department i was impressed with its responsive customer service. I told the staff how i wanted to create my website, and he helped me out by sending me links on plugins i may find helpful, even before i committed to choosing it as my hosting provider. As the result, its hosting solution and performance make me confident that WebFaction is the right host.

WebFaction review from Raymel recommends Webfaction Shared
4
5
5
4
4
Site Hidden
Personal
Wordpress
0 ~ 300
3 months ~ 1 year

My friend and i have been using WebFaction for a couple months, and we can say all of its features are good, easy to use, and the price is affordable. We are satisfied with its guaranteed performance and speed. However, we just have some problems. Firstly, WebFaction has no live chat support, and that makes incontinent to contact the support team. Secondly, the email system runs slowly for the very first time, although it has improved a lot now. In summary, WebFaction service is still recommended.

#avg-score#Star
(#sum# peoples)
#score#Star #percent# (#count# peoples)
WebFaction review from dianaj recommends WebFaction Cloud 2GB
3
3
3
3
3
Site Hidden
Personal
Wordpress
0 ~ 300
0 ~ 3 months

This is a very useful web hosting service that I am using for long. They offer all kind of features to make the website run very successfully. I must confess that this is the solution that helped my business grow rapidly. My audience base was really low, but when I changed to this hosting service, I witnessed a great growth overall.

WebFaction review from dianaj recommends Webfaction Shared 1GB
3
3
3
3
3
Site Hidden
Personal
Wordpress
0 ~ 300
0 ~ 3 months

I wanted a hosting service that specialized in Python hosting and WebFaction, that is exactly what I found. They have full Linux shell accounts. On top of that, they offer 60-day money back for their clients to build the trust that they want. I will definitely recommend them.

WebFaction review from Mackerrow recommends Webfaction Shared
5
5
5
5
5
Site Hidden
Personal
Wordpress
0 ~ 300
more than 3 years

Webfaction has been my hosting provider for more than 3 years now. I think the company do a really good job of keeping my blog always up and running fast. The very few times that i did have to call the support team, its technicians have been very polite, rapid and helpful. Now, i am going to create a business website, and Webfaction will always be my top option, no doubt. I would recommend it for any webmaster as the best hosting service provider.

WebFaction review from Dori Curic recommends Webfaction Shared
5
5
5
5
5
Site Hidden
Personal
Wordpress
0 ~ 300
3 months ~ 1 year

All i say about Webfaction is the best of the best! I have been used dozens of web hosting products, but Webfaction is the best one that meets my demands greatly. The price is cheap, and it also ensures high reliability, fast speed performance and easy-to-use control panel. The greatest part is actually the support. Its support team always be there to help, and also advise me. Turst me, no one is so good than Webfaction.

WebFaction review from Gregory Cooper recommends Webfaction Shared
4
4
4
4
4
Site Hidden
Personal
Wordpress
0 ~ 300
3 months ~ 1 year

I check out lots of reviews about WebFaction before choosing it. From the time i contacted with its sale department i was impressed with its responsive customer service. I told the staff how i wanted to create my website, and he helped me out by sending me links on plugins i may find helpful, even before i committed to choosing it as my hosting provider. As the result, its hosting solution and performance make me confident that WebFaction is the right host.

WebFaction review from Raymel recommends Webfaction Shared
4
5
5
4
4
Site Hidden
Personal
Wordpress
0 ~ 300
3 months ~ 1 year

My friend and i have been using WebFaction for a couple months, and we can say all of its features are good, easy to use, and the price is affordable. We are satisfied with its guaranteed performance and speed. However, we just have some problems. Firstly, WebFaction has no live chat support, and that makes incontinent to contact the support team. Secondly, the email system runs slowly for the very first time, although it has improved a lot now. In summary, WebFaction service is still recommended.

WebFaction review from JD recommends Webfaction Shared
4
3
3
4
4
Site hondaracingperu.com
Personal
Django
601 ~ 1000
3 months ~ 1 year

The best host company to your Django apps. You can host RoR and PHP app too, the Django tutorial is so easy to follow and the support service always be pleasure to help.

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